I recently had the chance to visit the British Airways Seattle Office, and I have to say that it was a seamless, competent, and really beneficial experience. I had several inquiries about baggage allowance and travel regulations when I came in to change my foreign itinerary. The staff made me feel at home as soon as I walked in and patiently and clearly addressed my issues.
The person who helped me was polite and informed, and she took the time to go over my alternatives with me, including any differences in fares and any travel warnings. They also showed me how to make the most of my Executive Club points, which was helpful because I travel for work a lot. The serene, orderly office environment reflected the high-end image of British Airways.
I was most impressed by their attentiveness and eagerness to make sure I had all my questions answered before I left. The professionalism of the staff made me feel very confident about my next trip, and I never felt hurried. This office made me realize how important face-to-face, human help is even in a world where customer service frequently appears transactional.
My overall interaction with the British Airways Seattle Office was better than I had anticipated. I have no hesitation in recommending their services to anyone in need of trustworthy and customized travel assistance.