When traveling internationally, it’s essential to have a stress-free airport experience. For passengers flying with Eva Air Chicago O’Hare International Airport provides just that. Known for its global connectivity and modernized terminals, Eva Air Chicago O’Hare International Airport offers the comfort, service, and accessibility you need when traveling abroad.
Whether you’re heading to Asia for business or leisure, this comprehensive guide gives you everything you need to know about flying through Eva Air ORD Terminal. From check-in and lounges to transport and amenities, discover what to expect when navigating this terminal.
Where is Eva Air at Chicago O’Hare International Airport?
Eva Air operates from Terminal 5 at Chicago O’Hare International Airport. Terminal 5 is ORD’s main international terminal, housing most foreign airlines. It has recently undergone upgrades to improve passenger flow, boarding processes, and overall customer satisfaction.
The Eva Air ORD Terminal features updated infrastructure, a spacious check-in area, duty-free shops, and plenty of restaurants. It is also well-marked with clear signage in multiple languages to accommodate global travelers.
Eva Air Check-In Process at ORD
Check-in for Eva Air flights is located on the departure level of Terminal 5. Counters open approximately 3 hours before departure and close 1 hour before flight time.
Two Options for Check-In:
Online Check-In: Available 24 hours before your flight. You can choose your seat and receive your boarding pass digitally.
Airport Check-In: Friendly Eva Air staff at the counters will help with your boarding pass and baggage drop.
The process is well-organized and quick, especially during non-peak hours. To avoid stress, arrive early and have your travel documents, passport, and visa (if required) ready.
Eva Air Baggage Services
Eva Air offers generous baggage allowances depending on your travel class. At the Eva Air ORD Terminal, baggage services are handled efficiently.
Economy Class: Usually includes one or two checked bags.
Premium Economy/Business: Allows more luggage with higher weight limits.
Carry-On Policy: One personal item and one standard cabin bag are generally permitted.
Make sure to review Eva Air’s baggage guidelines on their website before heading to the airport to avoid extra charges.
Security Screening and Immigration
After checking in, passengers proceed through the TSA security screening located on the same level. Terminal 5 has been upgraded to include:
TSA PreCheck lanes
Family screening lanes
Efficient digital screening stations
Once through TSA, international passengers are directed toward passport control and customs, where documents are reviewed before boarding. Allow time for this step, as lines may form during busy travel periods.
Lounge Options at Eva Air ORD Terminal
Though Eva Air doesn’t manage its own lounge at O’Hare, premium passengers and frequent flyers can enjoy access to partner lounges located inside Terminal 5.
Common Lounge Access Includes:
Air France/KLM Lounge
Swissport Lounge
SAS Lounge (depending on availability)
These lounges provide:
Complimentary meals and beverages
Comfortable seating
Wi-Fi access
Workstations and charging stations
Travelers in economy can also explore pay-per-use lounges, depending on availability and space.
Shopping and Dining at Terminal 5
Whether you’re shopping for souvenirs or looking to grab a meal, Terminal 5 offers plenty of options for Eva Air travelers.
Dining Highlights:
Tortas Frontera – Mexican-inspired sandwiches
Urban Olive – Mediterranean cuisine
Wicker Park Seafood & Sushi
Big Bowl – Fresh noodles and rice bowls
Shopping Choices:
Duty-Free Stores – Fragrances, luxury goods, liquor
Newsstands and Bookshops
Travel Essentials Kiosks
Most retail outlets are located post-security, near the departure gates.
Passenger Amenities and Accessibility
Eva Air ORD Terminal at O’Hare ensures a comfortable experience for all travelers, offering a range of services to make your journey more enjoyable:
Free Wi-Fi throughout the terminal
Charging stations at most gates
Information desks with multilingual staff
Family rooms and nursing stations
Wheelchair and mobility assistance services
The terminal is ADA-compliant and designed with accessible ramps, elevators, and restrooms to accommodate passengers with mobility needs.
Arriving with Eva Air at ORD
If you’re arriving in Chicago on Eva Air, you’ll land at Terminal 5. Here’s what to expect:
Disembark and proceed to immigration control.
Claim your baggage at the designated carousel.
Clear customs before exiting into the arrivals area.
Once you exit customs, options such as rental cars, rideshares, hotel shuttles, and public transit are all available nearby.
Transportation from Terminal 5 After Arrival
Terminal 5 is well-connected to Chicago and beyond through multiple transportation services:
Airport Transit System (ATS): This people mover links all terminals and rental car centers.
CTA Blue Line: Direct access to downtown Chicago.
Taxis & Rideshares: Available curbside with clearly marked pick-up points.
Regional Buses: For suburbs and out-of-town destinations.
With these connections, your journey from Eva Air Chicago O’Hare International Airport to your final stop is quick and hassle-free.
Top Tips for a Smooth Journey with Eva Air at ORD
Arrive at least 3 hours early to accommodate check-in and security processes.
Use online check-in to save time at the airport.
Check your baggage allowance before you travel.
Download the FlyORD app for live gate updates and maps.
Travel light through security by keeping electronics and documents accessible.
Conclusion: Enjoy a Relaxed Experience with Eva Air at ORD
The Eva Air ORD Terminal delivers a comfortable and efficient airport experience for travelers flying from or to Eva Air Chicago O’Hare International Airport. With helpful staff, convenient transport options, well-maintained lounges, and plenty of amenities, it’s a gateway that complements the airline’s reputation for excellence.
Whether you're preparing for a long-haul trip or connecting through Chicago, Terminal 5 ensures a smooth and seamless experience every step of the way. Make your journey memorable right from the airport—fly smart with Eva Air from O’Hare.