The trip to the Delta Airline Harrisburg Office was the highlight of my trip. The staff was incredibly friendly and helpful right away. I discovered my reservation issue when I checked in on my early morning flight to New York. I was instantly informed by the Harrisburg office staff that I wouldn't incur additional fees for missing my trip. They were polite and professional when they upgraded my seat to a more comfortable option, and they handled my reservation change effectively. The staff gave me detailed information on my new flight, including gate information and baggage handling, to make sure I didn't miss anything.