Hi there, When one of our luggage failed to appear at the baggage carousel on a family vacation in Paris, our delight quickly turned to dread. We were exhausted from the travel and unsure of who to call or where to go. I got the local airline office's contact information in a matter of minutes after a buddy recommended using AirlineCityOffices. The workers promptly found our misplaced bags and were kind. They also made arrangements for delivery the next day to our hotel. We were able to unwind and enjoy the trip stress-free because of AirlineCityOffices.