The types of debts handled by a Debt Recovery Agency can vary depending on the agency's services and applicable laws. Common examples may include unpaid invoices, business debts, outstanding service payments, consumer accounts, loan-related obligations, and other legitimate financial claims. Some agencies specialize in particular industries, such as healthcare, telecommunications, finance, or commercial services. The creditor generally provides documentation showing the amount owed and the basis of the debt. The agency then works according to the agreed recovery process. Not every debt is suitable for collection, particularly when documentation is incomplete or the underlying claim is disputed. Businesses should therefore verify the agency's experience with their specific type of account before assigning debts for recovery.

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