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AI Virtual Assistants vs. Chatbots: Understanding the Difference

sophiadaniel 5 Months+ 45

The evolution of AI technology has brought forward two prominent tools: ai virtual assistants vs. chatbots. While both aim to streamline interactions, they differ in capabilities and use cases. AI virtual assistants, such as Siri and Alexa, are designed for broader tasks, utilizing advanced natural language processing (NLP) to perform complex functions like scheduling, sending emails, or controlling smart devices. On the other hand, chatbots are often task-specific, excelling in customer support scenarios by handling queries or guiding users through simple workflows. Understanding the difference between these tools can help businesses implement the right solution based on their needs. Which one suits your goals best? Share your thoughts below!


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