Hello,  The Copa Airlines Portland Office team is absolutely wonderful! I recently needed to reschedule my flight because of an emergency, and they dealt with it professionally and with a smile. The representative walked me through the process with ease, and I received the best possible replacement. Unlike some other airlines, they did not charge outrageous fees, and the experience was hassle-free. The office is conveniently located, and there was no wait time." Their dedication to customer satisfaction truly was exceptional. I would certainly refer others to go to Copa Airlines for any travel needs. They do whatever it takes to help their travelers!