Seeing the United Airlines New York Office was the most amazing experience I have ever experienced. Upon entering the modern, slick building, I was first struck by how inviting it appeared. I was immediately reassured by the staff's polite and professional greeting. The office's roomy design and huge windows, which provided a breathtaking view of the city skyline, were both practical and fashionable. The amount of individualized attention I received there really shocked me. After taking the time to learn about my needs, the staff gave me personalized responses for my upcoming journey.