I recently went to the Singapore Airlines Beirut Office to find out about the alternatives for student fares. I was pleasantly pleased by the staff's level of knowledge. They helped me compare pricing and took the time to explain everything. In no way did I feel hurried. I was given water to drink while I waited, and the workplace had a calm atmosphere. Little actions like these have a significant impact. I smiled broadly as I left with my ticket confirmed. Seeing this degree of customer service is very pleasant. Bravo.