Traveling through Amsterdam? If you're flying with KLM Royal Dutch Airlines, you'll most likely use the KLM Airlines AMS Terminal at Schiphol Airport. Designed to make air travel smooth and efficient, this terminal combines comfort, smart design, and a wide range of services. Whether you're starting your journey or connecting between flights, understanding what to expect at the KLM Airlines Amsterdam Airport terminal can make your experience easier and more enjoyable.
This blog covers key information about terminal access, check-in, security, food, shopping, and more—making it your go-to guide for a stress-free journey through Schiphol.
KLM Royal Dutch Airlines operates primarily from Amsterdam Airport Schiphol (AMS). The airport itself is a single-terminal structure, but it is divided into Departure Halls 1, 2, and 3, each connecting to different gate areas called “piers.”
KLM flights operate out of:
Departure Hall 2 and Departure Hall 3
Piers D and E for European Schengen flights
Piers F and G for long-haul non-Schengen flights
Clear signs throughout the airport make navigating the KLM Airlines AMS Terminal easy. All departure areas are accessible within walking distance, making transfers quicker and more convenient.
When it comes to check-in, KLM Airlines Amsterdam Airport offers several convenient options:
Online Check-In: Available 30 hours before departure through the KLM website or mobile app
Self-Service Kiosks: Located throughout Departure Halls 2 and 3
Traditional Check-In Counters: For passengers with special needs or large baggage
After check-in, simply proceed to the self-service baggage drop counters. These are quick and often faster than manual processing. For a smoother experience, use the KLM app to manage your boarding passes and receive live updates.
After check-in, all passengers must go through central security screening. Schiphol is known for its efficient security processes and helpful staff. Once through security:
Schengen travelers can go directly to their gate
Non-Schengen travelers must pass through passport control
For EU/EEA passport holders, e-gates are available to reduce wait times. The system is fast and designed to handle high passenger volumes. Business class travelers and Flying Blue elite members may also benefit from priority security lanes.
At the KLM Airlines AMS Terminal, you’ll find a range of food and drink choices to satisfy any craving—whether you’re in a rush or have time to enjoy a sit-down meal.
Dutch Kitchen – Offers classic Dutch meals and snacks
Exki – Known for healthy, organic food
Bubbles Seafood & Wine Bar – For a more refined dining experience
Grab & Fly – Perfect for a quick bite between flights
All food outlets are located after security, making them easily accessible before boarding.
The KLM Airlines Amsterdam Airport terminal offers plenty of shopping opportunities for travelers. After clearing security, you’ll enter the See Buy Fly zone—a duty-free area that showcases a wide range of international and local brands.
Luxury brands like Hermès, Bvlgari, and Swarovski
Dutch souvenirs and chocolates
Perfumes, skincare, and cosmetics
Gadgets and travel accessories
Prices are competitive, especially for international travelers eligible for tax-free shopping.
If you're making a connecting flight through the KLM Airlines AMS Terminal, the process is designed for ease and speed. Thanks to Schiphol's compact layout, walking between gates is straightforward and usually requires no more than 10–20 minutes.
Schengen to Schengen: No passport control needed
Schengen to Non-Schengen: Go through passport control
Non-Schengen to Schengen: You’ll need to pass passport and security checks
Monitors throughout the terminal display updated gate information, and announcements are made in multiple languages to assist international travelers.
Arrive early: Allow at least 2 hours for Schengen flights and 3 hours for international flights
Use the KLM app: For check-in, gate changes, and boarding reminders
Check gate info regularly: Gates at Schiphol can change quickly
Stay connected: Free Wi-Fi is available throughout the terminal.
For flights with KLM Airlines Amsterdam Airport, it’s recommended to arrive at least 2 hours before European (Schengen) flights and 3 hours before international (non-Schengen) departures. This allows enough time for check-in, baggage drop, security, and passport control. Passengers using online or mobile check-in can save time, especially during peak travel periods.
Flying with KLM through Amsterdam Airport Schiphol means you can expect reliability, speed, and comfort. The KLM Airlines AMS Terminal is thoughtfully designed to make your journey as smooth as possible—from intuitive signage and efficient check-in to world-class dining and duty-free shopping.
Whether you’re heading to Europe, Asia, or the Americas, the KLM Airlines Amsterdam Airport experience will help you start your journey on the right note. Choose KLM for professional service, seamless transfers, and the comfort of knowing you're in good hands.