Spirit Airlines' check-in area is located prominently within the terminal's Departures level, making it easy for customers to find when they arrive at Terminal B. The check-in area at Spirit Terminal BOS is made to be quick and easy. The airline has a combination of manned counters and self-service kiosks. Passengers can purchase luggage allowance or seat upgrades, print boarding cards, and check in for their flights using these kiosks. Passengers with more complicated needs, such schedule modifications, overseas travel document checks, or special assistance requests, are helped by the counter staff.

To minimize time at the airport, Spirit Airlines strongly advises travelers to check in online or using the mobile app. Travelers can manage their reservations, add luggage, and view boarding cards ahead of time with this digital method, which opens 24 hours before to departure. In order to account for possible wait periods, particularly during peak travel hours, passengers who choose in-person check-in are encouraged to arrive early—at least two hours before departure for domestic flights and three hours before departure for international flights.

Spirit's a la carte pricing strategy, which lets customers personalize their trip, is a crucial component of its business operations. Although a personal item is included in the base rate, other services like priority boarding, checked baggage, carry-ons, and seat selection are not included. These choices can be added at the terminal using the counters or kiosks. Spirit Terminal BOS customer care representatives are also on hand to walk travelers through add-ons and clarify pricing tiers, making it simple to plan an affordable vacation that fits personal tastes.

Passengers head to the Transportation Security Administration (TSA) screening facility after checking in. Spirit Airlines at Boston Airpor is one among the several airlines that can use the many TSA lanes at Terminal B at Logan. TSA PreCheck, which enables quicker screening with less hassle—no need to take off shoes, belts, or laptops—is accessible to qualified travelers. Families with small children or frequent travelers would especially benefit from this feature, which drastically cuts down on the amount of time spent in security queues.

After passing security, travelers on Spirit reach the roomy and well-designed Terminal B concourse, which offers a variety of places to eat, shop, and unwind. Despite Spirit's emphasis on low prices, travelers departing from Logan can take advantage of a number of first-rate terminal facilities. From full-service meals to grab-and-go snacks, the terminal offers both local Boston restaurants and major brands. Terminal B offers a wide variety of options, whether you're searching for a fast cup of coffee, a substantial seafood dinner prepared in the New England way, or vegetarian options.

When it comes to shopping, Terminal B has shops selling luxury goods, electronics, literature, souvenirs, and travel necessities. As a result, Spirit customers can easily buy last-minute goods or just peruse the store as they wait for their flight. There are plenty of phone, laptop, and tablet charging stations in the tidy, comfy seating areas close to the entrance.

Logan Airport and Spirit Airlines work together to provide an inclusive and accessible experience for individuals who need special assistance. Wheelchair help, visual paging, and accessible bathrooms are among the services offered at the station. Travelers who require these services can ask for assistance when making their reservation or when they arrive at the airport. Airport employees are prepared to assist passengers with mobility issues or medical conditions from the curb to the gate, guaranteeing their well-being.

Additionally, Terminal B will be friendly to families with children. To help parents keep their children comfortable, Spirit Airlines at Boston Airport gates include sample seats, family restrooms, and changing tables. For families with little children, Spirit provides early boarding, and the airline gives complimentary gate check-in for strollers and car seats.

Although Spirit Airlines does not operate its own lounge or premium service areas, Terminal B provides multiple quiet zones and seating areas where travelers can relax or work. Free Wi-Fi is available throughout the terminal, making it easy to stay connected, stream entertainment, or catch up on emails while waiting for boarding. Flight information displays are located throughout the terminal, providing real-time updates on gate changes, departure times, and weather-related notices.