Greetings, Three concourses (A, B, and C) make up the single passenger terminal of Memphis International Airport. Concourse C is where United Airlines operates, but Concourse B, which has 23 gates (plus two international ones), is the primary operational hub at the moment. Arrivals and baggage claim are available on the lower level, while United's check-in counters, ticketing desks, and baggage service offices are situated in Concourse C on the upper level.

Check‑In & Security

To expedite the departure process, United Airlines MEM Terminal has designated check-in counters in Concourse C. For qualified travelers, priority check-in offers faster service and shorter wait times. Although Concourse C's security lanes are well-managed and offer worldwide entry and TSA PreCheck, early morning lineups (4–7 AM) can occasionally become backed up without PreCheck.

Baggage Handling & Lost & Found

All airline baggage operations, including United's, have been consolidated in the B baggage lobby from May 2021. United's baggage service office, which handles delayed, damaged, or missing luggage, is located next to Delta's near Carousel 4. Concourse C's "Lost and Found" station helps travelers who have misplaced belongings.

Lounges & Passenger Comfort

Eligible travelers can use the United Club Lounge (e.g., lounge membership or premium cabin). The lounge is open around-the-clock and provides business spaces, refreshments, snacks, and flight information. The terminal remodeling project also included additional family facilities, nursing rooms, commercial centers, and a pet relaxation area close to Gate 9.

Services & Accessibility

Passengers with special needs can request wheelchair support and other full-service assistance from United up to 48 hours before to departure. Interfaith chapels, TSA PreCheck, accessible facilities, and CLEAR lanes are additional passenger comforts. In keeping with the airport's community-focused philosophy, a St. Jude patient lounge was also added to the rotunda in Concourse B.

Dining, Shopping & On‑Airport Experience

Concourse C, which houses United gates, has a number of stores and restaurants, albeit they are not just United's. Travelers can shop at Hudson News, InMotion, Brookstone, Sunglass Hut, and other stores, as well as enjoy national brands like Starbucks and Cinnabon and local favorites like Jim Neely's Interstate BBQ. A cultural touch is added by the airport's "Arts in the Airport" program, which features local artwork throughout.

Flight Destinations & Punctuality

From MEM, United has daily flights to major hubs, including Newark (EWR), Chicago-O'Hare (ORD), Denver (DEN), and Houston (IAH). In recent months, the average on-time performance has been roughly 68%, with an average delay of 24 minutes. This is a good but getting better record.

Modernization & Passenger Upgrades

Well-lit concourses (with smart glass windows), improved seats, lots of charging outlets, and elegant toilets and lounge areas are all guaranteed by MEM's recent terminal refurbishment. Its intention to serve business travelers as well is seen in the addition of business centers with meeting rooms that may be rented.

Final Thought 

The operations of United Airlines Terminal  at MEM demonstrate a dedication to providing a stress-free, effective, and passenger-focused service. United guarantees that passengers leaving from Concourse C experience contemporary conveniences and amenities, from expedited check-in and luggage services to dedicated lounge access and easily accessible assistance. Flying United through MEM offers much more than simply a trip when you include a variety of dining, shopping, and local cultural activities. It's a cozy entryway built on first-rate infrastructure and well-considered design.