The Ethiopian Airlines New York Office was a great place for me to get ready for my trip. My ticket change was handled promptly and effectively by the polite and informed staff. They made the procedure easy and stress-free by giving precise and understandable updates on baggage regulations and travel instructions. The visit was made more comfortable overall by the office's cleanliness, friendliness, and handy location. Their patience in thoroughly answering all of my inquiries was really appreciated. I heartily suggest this company to anyone in need of trustworthy travel assistance because of their unwavering commitment to providing exceptional service.