I started my best-in-class travel experience at the Copa Airlines New York Office with outstanding service that went above and beyond my expectations. The practicalities of planning a multi-stop international trip overwhelmed me. A trip to the office changed everything. The personnel welcomed me and assisted me with all aspects of my trip, including route options and seat selections, with genuine politeness. They thoroughly reviewed my itinerary, answered all of my questions, and even suggested more economical and timely travel combinations. The staff was incredibly knowledgeable. They also explained how each flight would earn me credits and helped me sign up for the ConnectMiles reward program. It was the first time I ever felt like an airline truly valued my loyalty.